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At the time of our inspection 17 people were living at the service and six people were temporarily staying on ‘intermediate care’. See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England. If you would like a copy of the food safety officer's report for this business, you can request it from Wiltshire Council. Other contact information will be on the authority's website. Technical advice available in-house or access to, and use of, technical advice from trade associations and/or from guides to good practice.
From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you. Specialist care designed to meet the challenges faced by people living with dementia. – there are some services which we can’t rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Residential - health and lifestyle
High standard of compliance with statutory obligations and industry codes of recommended practice; conforms to accepted good practices in the trade. Hygienic handling of food including preparation, cooking, re-heating, cooling and storage. Businesses are removed from the listings when they cease trading permanently, or if they change hands. A business at the same location under new ownership will have a new entry in the Food Hygiene Rating Service. Castle View Nursing Home provides Nursing, Dementia, and Residential care. To help find the right care home for you, here's some questions you can ask when you enquire.
Braemar Lodge cares for adults of all ages Braemar Lodge has been operating for more than five years. In the last report by the CQC from August 2016, Braemar Lodge received an overall ra... Woodstock House 20 Woodstock Road, Salisbury, SP1 3TJ ★★★☆ Woodstock House is a small care home situated in Salisbury, with a capacity of nine.
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If you are the business owner or manager, you can find out more about the rating process, including how to appeal against the rating given and find out about your right to reply, on theFood Standards Agency Business Guide. This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. For more details - staff are happy to answer any of your questions about care. – the service isn't performing as well as it should and we have told the service how it must improve.
We used the Short Observational Framework for Inspection . SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us. Staff understood the needs of the people they were providing care for. People’s needs were set out in care plans they had been involved in developing.
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They’re like family to me” and “They look after me very well”. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. There were sufficient staff on duty to support people safely. The service had completed the necessary recruitment checks to make sure suitable staff were employed. The bedrooms are arranged over three floors – with a lift giving easy access to all – and residents are encouraged to personalise their rooms with their own photographs and other items of sentimental value.
Gracewell of Salisbury Wilton Road, Salisbury, SP2 7EJ ★★★☆ Gracewell of Salisbury is a large nursing home located in Salisbury, with a capacity of 63. The care home caters for adults of all ages with Alzheimer's and other forms of dementia. Gracewell of Salisbury also cares for residents with physical disabilities and sensory impairment.
Care Quality Commission inspection rating
If you are looking for care, if you think a family member needs support, or if you want to know what services are available for carers, find the information you need in the pages below. The guide also contains comprehensive information on the whole social care process. In claiming this listing, you are confirming that this service belongs to you and you agree to only upload true and accurate information. You acknowledge and agree that we may request verification and identity and address documents and information from you in order to complete fraud prevention and identity and address verification checks. If this is your business, you can claim it and manage the information shown to care seekers. Set up an account and claim your listing, to update your company name, address, telephone number and service information.
It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. It is the fundamental ethos that those service users who live in the home should be able to do so in accordance with the homes statement of values. It is the objective of the home that all service users shall live in a clean and safe environment and be treated with respect and sensitivity to their individual needs and abilities. Staff will be responsive to the individual needs of service users and will provide the appropriate degree of care to assure the highest possible quality of life within the home. People told us what it was like to live at this home and described how they were treated by staff and their involvement in making choices about their care. They also told us about the quality and choice of food and drink available.
People who use the service and their relatives were positive about the care they received and praised the quality of the staff and management. Comments from people included, “The staff are very kind and they know what they’re doing”, “The staff are lovely. We have our ups and downs, but generally things work out very well.
This was because this inspection was part of a themed inspection programme to assess whether older people living in care homes are treated with dignity and respect and whether their nutritional needs are met. We looked at four care records which confirmed people’s mental capacity status had been assessed by the registered manager prior to the person receiving care. There was signed consent for information about the person’s health to be shared with third parties, for example, their GP or other healthcare professionals in an emergency. Where needed and appropriate the service made referrals to external healthcare professionals in a timely way.
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